Zales

4.33 • Good StandingBased on 3 reviews

Own this business? Click here to claim it.

Zales is a jewelry store in White Plains, New York, rated 4.33 out of 5 from 3 customer reviews published on Goldiew.

FREE TOOLSelling gold jewelry?Get a live-price estimate of the metal value first, and see what four buyer types typically pay.Check gold value →FREE SERVICEGet competing offers for your jewelryDescribe your items once and rated buyers quote their best price. Free, private, and your contact stays hidden until you accept an offer.Get my offers →

★ 4.33

All reviews

Average rating based on 3 reviews

4 weeks ago

Will come back for more!

Really happy with my purchase, the staff was friendly and helpful. Definitely made me feel valued without overdoing it. Would come back again for sure!

Date: July 20, 2026 · Ref. ID: #47216

6 months ago

Better than most, but still needs more patience

The jewelry selection was okay but the service felt a bit rushed, still better than what I’ve had elsewhere. Needs more patience, but at least they weren’t rude like some places I've dealt with.

Date: February 18, 2026 · Ref. ID: #38982

11 months ago

Nice place to browse for something special

Visited their shop and found some pieces that caught my eye. The selection was decent, and the staff seemed knowledgeable enough. Nothing especially remarkable stood out, but I left feeling it was a solid place to browse if you're looking for something special without much fuss.

Date: September 18, 2025 · Ref. ID: #30755

Looking for similar businesses near Zales?
Click to explore related listings.

Before you sell

Business details

Zales is a Jewelry store located at 125 Westchester Ave Suite 3240, White Plains, NY 10601. Here is a list of all the activities that Zales specializes in: Jewelry store, Diamond dealer, Gift shop, Jeweler, Jewelry designer, Jewelry repair service, Watch store.

Contact info

https://stores.zales.com/ny/white-plains/1731
+1 914-328-3894
125 Westchester Ave Suite 3240, White Plains, NY 10601
10601

Open Hours

Open · Closes in 1h 21m

Monday: 11 AM-7 PM
Tuesday: 11 AM-7 PM
Wednesday: 11 AM-7 PM
Thursday: 11 AM-7 PM
Friday: 11 AM-7 PM
Saturday: 11 AM-7 PM
Sunday: 12-6 PM

Opening hours and open/closed status for Zales are shown based on their local time zone.

Time Zone

America/New_York

Services offered by Zales

Discover the services provided by Zales, grouped by category to help you understand what they specialize in.

Zales has not claimed this page yet. Services listed have not been verified directly by the business.

Buying services

Buy scrap jewelry

Buy luxury watches

Price‑match guarantee

Jewelry services

New fine jewelry sales

Custom jewelry design

Bridal / engagement rings

Estate‑jewelry resale

Loose gemstones for sale

Repairs & appraisals

Jewelry repair & resizing

Watch repair / batteries

Stone setting

Professional cleaning

Insurance jewelry appraisal

Estate appraisal

Business categories & location

See what type of business Zales is and where they operate. Click any state or city to explore more businesses of the same type in that location.

Jeweler

Jewelry store

About Zales

Zales is a jewelry store located in White Plains, New York, that offers a variety of services, including selling jewelry items, diamonds, and gifts to customers. As a diamond dealer and jeweler, the business aims to provide a wide selection of high-quality items to meet the needs of its clients. The store is designed to appeal to individuals who appreciate fine jewelry and sparkling diamonds, with a range of designs and styles available. Additionally, it operates as a gift shop, presenting patrons with a range of options for special occasions such as birthdays and anniversaries. It is important to note that this description is based solely on factual data and does not indicate anything about the reliability or trustworthiness of the business.

Verified social profiles

This business has not added any verified social profiles yet.

How Zales Measures Up on Our Safety Index
Rating & Label	Meaning
5.00 - 4.50 ✅ Excellent Reputation	Consistently rated highly by users. Strong trustworthiness.
4.49 - 3.80 🟢 Good Standing	Generally well-reviewed with some concerns.
3.79 - 2.80 ⚠️ Mixed Feedback	Reviews vary; some report good experiences, others have concerns.
2.79 - 1.80 🟠 Needs Improvement	Multiple negative reviews highlight recurring issues.
1.79 - 1.00 🔴 Poor Reputation	Generally low-rated with significant concerns.
⏳ Awaiting Reviews	This company has not been reviewed yet.

Note: The Safety Index for Zales is based on an average user rating of 4.33 from 3 user reviews. This rating determines the company’s reputation level: Good Standing.