Regulators including the CFTC and state securities agencies have brought enforcement actions against dealers who targeted older adults with excessive markups, fear-based pitches, and unsolicited calls. Recognizing the six warning signs in the checklist below and knowing how to reach Adult Protective Services, the CFTC, or the FBI IC3 Elder Fraud program are the two habits that stop most schemes before serious harm occurs.
Why older adults are disproportionately targeted
Three structural factors make retirement-age adults the most common targets of precious metals exploitation, according to CFTC consumer alerts and FINRA investor research.
First, older adults typically hold the largest accessible account balances. A retirement account accumulated over decades represents far more liquid capital than a younger person’s savings. Schemes concentrate where the money is.
Second, the marketing channels that reach older adults most effectively are also the ones most commonly used to deliver high-pressure metals pitches. Talk radio, cable television, and direct-mail campaigns reach an audience that grew up trusting those formats. Pitches placed alongside trusted content borrow that credibility without earning it.
Third, exploitation schemes specifically target the financial fears common at retirement age: outliving savings, market downturns, currency debasement, and the desire to protect an estate for family. These are real concerns for any retiree. Exploitative sales approaches amplify them to bypass rational evaluation, rushing customers toward decisions they would not otherwise make.
The FBI’s 2023 Elder Fraud Report documented that investment fraud, a category that includes precious metals fraud, generated more total reported losses than any other fraud type targeting adults 60 and older. The losses reflected in that report represent only a fraction of actual cases, since many victims do not report out of embarrassment or uncertainty about where to turn.
Documented scheme patterns from public enforcement records
The following patterns come from CFTC enforcement actions, state securities regulator proceedings, and FTC consumer alerts. This guide references scheme types drawn from public records; it does not name specific companies. Readers who want to research specific enforcement records directly can use the CFTC’s enforcement database at cftc.gov and the FTC’s consumer protection resources at ftc.gov.
Excessive numismatic markups without disclosure
Regulators have documented cases in which dealers sold rare or semi-rare coins to older adults at markups of 100% to 300% above spot value, without disclosing the markup in percentage terms. Customers were sometimes told these coins carried numismatic value that insulated them from market risk. Numismatic premiums are real and legally traded, but they are subjective and do not guarantee resale value. A buyer paying 200% above spot needs prices to triple just to recover their investment on a future sale. For a detailed explanation of how graded coin premiums work in the context of retirement accounts, see our guide on graded and slabbed coins in a gold IRA.
Fear-of-confiscation pitches
A recurring pattern in enforcement records involves dealers telling older customers that the U.S. government might seize gold bullion, as it did under Executive Order 6102 in 1933, and that premium numismatic coins are exempt from any future confiscation. Regulators have classified this pitch as materially misleading in multiple cases. The historical event the pitch rests on is real, but applying it to modern purchases requires significant misrepresentation of current law. The FTC and several state attorneys general have cited this framing in cease-and-desist actions against precious metals dealers.
Unsolicited account review calls
Enforcement records from multiple states describe dealers who purchase retirement data lists and call older adults while posing as neutral advisors conducting a “free portfolio audit” or “complimentary account review.” These calls are designed to gather financial details, identify rollover candidates, and introduce metals products before the consumer has sought them out. The caller rarely discloses a sales intent at the outset. Unsolicited outreach from any financial or metals firm is itself a reason to verify independently before sharing account information.
Manufactured urgency
Both the CFTC and FTC have documented cases in which time pressure, “pricing windows close Friday,” “allocation is limited,” “this is a one-time opportunity,” was used to prevent older adults from consulting family members or advisors before transacting. State enforcement filings describe customers who made five- and six-figure wire transfers within 24 hours of their first contact with an unfamiliar dealer. Manufactured urgency is a documented scheme element, not a market reality. Spot prices are publicly available at any moment; there is no legitimate pricing window that closes by Friday.
Six warning signs: a family checklist
The checklist below is designed for family members, caregivers, and older adults themselves. Print it and refer to it if a parent, spouse, or you receive new metals marketing. Any single item warrants slowing down and verifying independently before proceeding.
⚠ Elder Precious Metals Protection Checklist
How to report suspected precious metals elder fraud
If any checklist items apply, or if an older adult has already transferred money to a dealer they cannot now locate or verify, contact one or more of the following agencies. Earlier reports improve recovery odds and help regulators build enforcement cases that protect future victims. You do not need to be certain fraud occurred to file a report; these agencies assess the situation from there.
Adult Protective Services (APS)
eldercare.acl.gov / 1-800-677-1116
The National Eldercare Locator connects you to your state APS agency. APS investigates financial exploitation and can coordinate with local law enforcement. Start here when an older adult in your household may be at risk or has already transferred funds to an unverified dealer.
CFTC (Commodity Futures Trading Commission)
cftc.gov/complaint / 1-866-366-2382
The CFTC has federal jurisdiction over commodity fraud, including gold and silver contracts. File online at their complaint center. The CFTC whistleblower program may also provide a financial award if your tip leads to a qualifying enforcement action of sufficient size.
State Securities Regulator
nasaa.org/contact-your-regulator
State regulators have authority over dealers selling unregistered investment products. The North American Securities Administrators Association maintains a locator for regulators in all 50 states. Many successful enforcement actions against precious metals fraud began with consumer complaints at the state level.
FBI Internet Crime Complaint Center (IC3)
The IC3 Elder Fraud Program accepts complaints from adults 60 and older or anyone reporting on their behalf. The FBI’s Elder Justice Section, established in 2019, coordinates federal responses to elder investment fraud. For fraud that originated online, by phone, or by mail, IC3 is the appropriate federal intake point.
FINRA Senior Investor Helpline
1-844-574-3577 (844-57-HELPS)
For situations involving a registered broker-dealer or investment firm, FINRA’s dedicated senior helpline provides guidance and referrals. Staffed Monday through Friday, 9 AM to 5 PM ET. FINRA can also verify whether a firm or individual holds a current registration.
FTC Report Fraud Portal
The FTC collects fraud complaints across all categories of consumer fraud and routes them through the Consumer Sentinel Network to more than 3,000 law enforcement agencies. File here if you are uncertain which agency applies; the FTC will route your complaint appropriately.
Trusted contact designations: a structural account-level protection
Beyond recognizing schemes after they begin, there is a structural protection available at the account level that is worth setting up in advance. FINRA Rules 2165 and 4512, which took effect in February 2018, create two tools specifically designed to address elder financial exploitation at registered brokerage accounts.
FINRA Rule 4512 requires registered broker-dealers to make a reasonable effort to obtain the name and contact information of a trusted contact person when opening an account for an individual investor. This person is not a co-owner and has no authority to make transactions or access funds. They serve as a designated contact the firm can reach if they have concerns about the account holder’s health, safety, or the legitimacy of a requested transaction.
FINRA Rule 2165 gives broker-dealers the authority to place a temporary hold on disbursements from accounts when the firm reasonably believes financial exploitation of a customer who is 65 or older is occurring or has been attempted. Current rules allow a hold of up to 25 business days. The firm must notify the trusted contact and any other parties of record immediately. This hold creates a window for family members, advisors, and regulators to intervene before funds leave the account.
If you are an older adult with brokerage accounts, call your firm today and ask whether your trusted contact information is on file. If you are a family member concerned about a parent’s or spouse’s accounts, ask them to add you as a trusted contact. This single administrative step gives the firm legal standing to pause a suspicious transaction and call you before executing it.
An important distinction: precious metals dealers who are not registered broker-dealers are not subject to FINRA Rules 2165 or 4512. An unregistered coin or bullion dealer faces no FINRA obligations. This is one of several reasons why verifying a dealer’s registration status matters before any transaction involving rollover or IRA funds. For a deeper look at how sales pressure shows up across the industry, including at legitimate-seeming firms, see our guide on recognizing high-pressure sales tactics in precious metals.
Three verification habits that defeat most schemes
The CFTC, FTC, and FINRA all note that a consistent verification routine before any metals transaction defeats the majority of documented exploitation schemes. These three steps take under 30 minutes total.
First, verify the dealer independently before sharing any financial information. Search the dealer’s name in the CFTC’s registration database for commodity-related transactions, and in your state securities regulator’s database via NASAA’s locator. Search their name alongside the words “complaint” and “fraud” in a general search engine. Check their BBB profile at bbb.org for complaint volume, resolution history, and how long they have been in business.
Second, request a written quote that itemizes the spot price on the date of the quote and the dealer’s markup in percentage terms. A transparent dealer will provide this on request without friction. An uncooperative response to a straightforward written quote request is itself a red flag that warrants pausing the process.
Third, impose a personal waiting period of at least 48 hours between first hearing a pitch and making any decision, regardless of what the dealer says about pricing urgency. During that window, consult a trusted family member, CPA, or financial advisor. The waiting period eliminates manufactured urgency, which is the single most effective element in documented exploitation schemes.
Goldiew applies these same verification principles to every company listed on this platform. Our approach to evaluating dealers is described in full on our methodology page. Transparent methodology is what distinguishes a reliable evaluation platform from marketing dressed as editorial content.
Frequently asked questions
What is the most common form of precious metals elder fraud?
Based on CFTC and FTC enforcement records, the most commonly documented pattern is selling rare or semi-rare coins to older adults at markups of 100% to 300% above spot value without disclosing the markup percentage. Customers are sometimes told these coins carry numismatic value that protects them from market risk or government action. Numismatic premiums are real, but a buyer paying 200% above spot needs the spot price to triple just to recover their cost on a future resale.
Is buying physical gold or silver inherently a sign of fraud?
No. Physical gold and silver are legally traded commodities with established spot markets. Many older adults hold physical metals as part of a deliberate retirement strategy they chose with full information and independent advice. Fraud occurs when the transaction involves material misrepresentation: undisclosed markups, false confiscation claims, misleading product descriptions, or high-pressure tactics designed to prevent a buyer from evaluating the purchase independently. The product itself is not the problem; the conduct around the sale may be.
What is a trusted contact on a brokerage account, and how do I set one up?
A trusted contact is a person you designate on a brokerage account who the firm can call if they have concerns about your financial wellbeing or account activity. Under FINRA Rule 4512, registered broker-dealers are required to ask customers for a trusted contact when opening accounts. To designate or update a trusted contact on an existing account, call the firm’s customer service number or log in and look for “trusted contact” under account settings. The contact cannot make transactions or access funds; they are a notification point only.
What happens after I file a complaint with the CFTC or FBI IC3?
Not every individual complaint leads to a direct investigation, but complaints are aggregated by regulators to identify patterns and build enforcement cases against repeat offenders. If your complaint matches an active investigation, the agency may contact you. For the fastest possible response to an active situation, file simultaneously with your state APS and your state securities regulator, since state agencies can mobilize faster on local cases. If a wire transfer occurred within the past 72 hours, contact your bank immediately: some transfers can be recalled within that window.
Are gold IRA companies regulated differently from coin dealers?
Yes. A gold IRA requires an IRS-approved self-directed IRA custodian under IRC Section 408(m). That custodian holds assets in trust, produces annual account statements subject to IRS reporting, and is a distinct institution from the metals dealer. Reputable custodians are registered with state or federal banking regulators and can be verified independently. If a pitch involves moving retirement funds directly to a metals dealer without a separately identified IRS-approved custodian in the transaction chain, that is a structural red flag worth reporting to the CFTC before proceeding.
How do I verify whether a precious metals dealer is legitimate?
For dealers offering commodity futures or leveraged contracts, verify CFTC registration at cftc.gov. For physical bullion dealers, check your state securities or commodities regulator via the NASAA locator, and review the dealer’s BBB profile for complaint history and resolution patterns. Request a written quote itemizing the spot price and markup percentage. Dealers who have operated transparently for years will have verifiable track records, published fee structures, and complaint histories you can read before committing. Goldiew publishes our own methodology for evaluating dealers on our how-we-review page.
Sources
- CFTC Division of Enforcement, Precious Metals Fraud Consumer Alerts: cftc.gov/ConsumerProtection
- FBI Internet Crime Complaint Center, 2023 Elder Fraud Report: ic3.gov/AnnualReport
- FINRA, Rules 2165 and 4512, Protecting Senior Investors (effective February 5, 2018): finra.org/rules-guidance/key-topics/senior-investors
- FINRA Senior Investor Helpline: 844-57-HELPS (1-844-574-3577)
- North American Securities Administrators Association (NASAA), State Regulator Locator: nasaa.org/contact-your-regulator
- U.S. Administration for Community Living, National Eldercare Locator: eldercare.acl.gov / 1-800-677-1116
- FTC Report Fraud Portal: ReportFraud.ftc.gov
- Consumer Financial Protection Bureau, Elder Financial Exploitation Resources: consumerfinance.gov/consumer-tools/fraud
- IRS, Investments in Collectibles and IRC Section 408(m): irs.gov/retirement-plans/iras/investments-in-collectibles