Could be better, but still worth a visit
The jewelry was nice but the service was a bit slow. Maybe just an off day, I’ll give it another try soon to see if things improve. Thanks for your time!
Date: June 15, 2026 · Ref. ID: #45292
Zales is a jewelry store in Baltimore, Maryland, rated 5.00 out of 5 from 1 customer review published on Goldiew.
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★ 5.00
All reviews
Average rating based on 1 review
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Before you sell
FREE TOOLSelling gold jewelry?Get a live-price estimate of the metal value first, and see what four buyer types typically pay.Check gold value →FREE SERVICEGet competing offers for your jewelryDescribe your items once and rated buyers quote their best price. Free, private, and your contact stays hidden until you accept an offer.Get my offers →
Business details
Zales is a Jewelry store located at 8200 Perry Hall Blvd Suite 2530, Baltimore, MD 21236. Here is a list of all the activities that Zales specializes in: Jewelry store, Diamond dealer, Gift shop, Jeweler, Jewelry designer, Jewelry repair service, Watch store.
Contact info
- https://stores.zales.com/md/baltimore/1258
- +1 410-931-8225
- 8200 Perry Hall Blvd Suite 2530, Baltimore, MD 21236
- 21236
Open Hours
· Closes in 6h 15m
Monday: 10 AM-8 PM
Tuesday: 10 AM-8 PM
Wednesday: 10 AM-8 PM
Thursday: 10 AM-8 PM
Friday: 10 AM-8 PM
Saturday: 10 AM-8 PM
Sunday: 12-6 PM
Opening hours and open/closed status for Zales are shown based on their local time zone.
Time Zone
America/New_York
Services offered by Zales
Discover the services provided by Zales, grouped by category to help you understand what they specialize in.
Zales has not claimed this page yet. Services listed have not been verified directly by the business.
Buying services
Buy scrap jewelry
Buy luxury watches
Price‑match guarantee
Jewelry services
New fine jewelry sales
Custom jewelry design
Bridal / engagement rings
Estate‑jewelry resale
Loose gemstones for sale
Repairs & appraisals
Jewelry repair & resizing
Watch repair / batteries
Stone setting
Professional cleaning
Insurance jewelry appraisal
Estate appraisal
Business categories & location
See what type of business Zales is and where they operate. Click any state or city to explore more businesses of the same type in that location.
About Zales
Zales is a jewelry store located in Baltimore, Maryland. The business specializes in jewelry and offers a range of services such as diamond dealing and gift shop offerings. Zales is a jeweler, with a variety of jewelry that includes diamond pieces, engagement rings, necklaces, bracelets, earrings, and more. The store is located in the heart of Baltimore, with easy access for customers. It has a wide range of designs and prices to cater to different budgets, preferences, and occasions. This description aims to provide unbiased and factual information about Zales as a jewelry store, without making any subjective claims about its quality, reputation, or customer service.
Verified social profiles
This business has not added any verified social profiles yet.
| Rating & Label | Meaning |
|---|---|
| 5.00 - 4.50 ✅ Excellent Reputation | Consistently rated highly by users. Strong trustworthiness. |
| 4.49 - 3.80 🟢 Good Standing | Generally well-reviewed with some concerns. |
| 3.79 - 2.80 ⚠️ Mixed Feedback | Reviews vary; some report good experiences, others have concerns. |
| 2.79 - 1.80 🟠 Needs Improvement | Multiple negative reviews highlight recurring issues. |
| 1.79 - 1.00 🔴 Poor Reputation | Generally low-rated with significant concerns. |
| ⏳ Awaiting Reviews | This company has not been reviewed yet. |
Note: The Safety Index for Zales is based on an average user rating of 5.00 from 1 user reviews. This rating determines the company’s reputation level: Excellent Reputation.
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